FC Federal Communications Commission Communications Status Report for Areas Impacted by Hurricane Nicole November 10, 2022 The following is a report on the status of communications services in geographic areas impacted by Hurricane Nicole as of November 10, 2022, at 12:00 p.m. EST. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during an event may evolve rapidly, and this report represents a snapshot in time. The following counties in Florida are in the current geographic area that is part of DIRS (the "disaster area") for today's report. The area of interest for this activation includes the following counties in Florida. FLORIDA: Brevard, Broward, Charlotte, Citrus, Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Martin, Miami-Dade, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Volusia. Tallahassee Jack sonville ach St. Adgustine Ortanop Famps FLORIDA Sarasota West Palm Fort Myers Beach Naples Miami 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC's Public Safety Support Center, coordination with state 911 Administrators, and, if necessary, direct contact with individual PSAPs. 1 FC Federal Communications Commission Communications Status Report for Areas Impacted by Hurricane Nicole November 10, 2022 The following is a report on the status of communications services in geographic areas impacted by Hurricane Nicole as of November 10, 2022, at 12:00 p.m. EST. This report incorporates network outage data submitted by communications providers to the Federal Communications Commission (FCC) Disaster Information Reporting System (DIRS). Note that the operational status of communications services during an event may evolve rapidly, and this report represents a snapshot in time. The following counties in Florida are in the current geographic area that is part of DIRS (the "disaster area") for today's report. The area of interest for this activation includes the following counties in Florida. FLORIDA: Brevard, Broward, Charlotte, Citrus, Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Martin, Miami-Dade, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, Volusia. Tallahassee Jack sonville ach St. Adgustine Ortanop Famps FLORIDA Sarasota West Palm Fort Myers Beach Naples Miami 911 Services The Public Safety and Homeland Security Bureau (PSHSB) learns the status of each Public Safety Answering Point (PSAP) through the filings of 911 Service Providers in DIRS, reporting to the FCC's Public Safety Support Center, coordination with state 911 Administrators, and, if necessary, direct contact with individual PSAPs. 1 FC Federal Communications Commission Florida: No PSAPs have been reported as being affected. Wireless Services The following section describes the status of wireless communications services in the disaster area as reported in DIRS. Percent Cell Sites Out-of-Service By County 11/10/2022 10:06:28 AM Savannan Map Satellite Mobile Pensacola Tallahassee Jacksonville o o Orleans Destin Panama City Beach ustine Tamp F ORD Sarasota West Palm Fort Myers Naple Miami If of exico The Bahamas + Google Havana O Keyboard shortcuts Map data ©2022 Google, INEGI Terms of Use 1 - 15 16 30 31 45 46 60 61 100 2 FC Federal Communications Commission Florida: No PSAPs have been reported as being affected. Wireless Services The following section describes the status of wireless communications services in the disaster area as reported in DIRS. Percent Cell Sites Out-of-Service By County 11/10/2022 10:06:28 AM Savannan Map Satellite Mobile Pensacola Tallahassee Jacksonville o o Orleans Destin Panama City Beach ustine Tamp F ORD Sarasota West Palm Fort Myers Naple Miami If of exico The Bahamas + Google Havana O Keyboard shortcuts Map data ©2022 Google, INEGI Terms of Use 1 - 15 16 30 31 45 46 60 61 100 2 FC Federal Communications Commission The following table provides cell sites out of service by county. 0.9% of the cell sites in the affected area are out of service. The information shown was provided by communications carriers providing services in Florida. Florida Cell Sites Up Cell Cell Cell Sites Cell Sites Out Cell Sites but On Sites Sites Percent Out Due to Due to Out Due to Back-up State Affected Counties Served Out Out Damage Transport Power Power FL BREVARD 353 23 6.5% 4 5 12 7 FL BROWARD 872 1 0.1% 0 0 1 0 FL CHARLOTTE 137 1 0.7% 0 0 1 1 FL CITRUS 139 3 2.2% 1 0 2 2 FL CLAY 169 3 1.8% 0 0 3 0 FL COLLIER 217 5 2.3% 1 1 3 0 FL DESOTO 33 1 3.0% 0 1 0 0 FL DUVAL 757 0 0.0% 0 0 0 5 FL FLAGLER 90 1 1.1% 0 0 1 0 FL GLADES 34 0 0.0% 0 0 0 1 FL HARDEE 46 0 0.0% 0 0 0 1 FL HENDRY 58 0 0.0% 0 0 0 0 FL HIGHLANDS 95 0 0.0% 0 0 0 1 FL HILLSBOROUGH 1,255 0 0.0% 0 0 0 10 FL INDIAN RIVER 84 1 1.2% 0 1 0 1 FL LAKE 236 3 1.3% 0 0 3 4 FL LEE 396 0 0.0% 0 0 0 5 3 FC Federal Communications Commission The following table provides cell sites out of service by county. 0.9% of the cell sites in the affected area are out of service. The information shown was provided by communications carriers providing services in Florida. Florida Cell Sites Up Cell Cell Cell Sites Cell Sites Out Cell Sites but On Sites Sites Percent Out Due to Due to Out Due to Back-up State Affected Counties Served Out Out Damage Transport Power Power FL BREVARD 353 23 6.5% 4 5 12 7 FL BROWARD 872 1 0.1% 0 0 1 0 FL CHARLOTTE 137 1 0.7% 0 0 1 1 FL CITRUS 139 3 2.2% 1 0 2 2 FL CLAY 169 3 1.8% 0 0 3 0 FL COLLIER 217 5 2.3% 1 1 3 0 FL DESOTO 33 1 3.0% 0 1 0 0 FL DUVAL 757 0 0.0% 0 0 0 5 FL FLAGLER 90 1 1.1% 0 0 1 0 FL GLADES 34 0 0.0% 0 0 0 1 FL HARDEE 46 0 0.0% 0 0 0 1 FL HENDRY 58 0 0.0% 0 0 0 0 FL HIGHLANDS 95 0 0.0% 0 0 0 1 FL HILLSBOROUGH 1,255 0 0.0% 0 0 0 10 FL INDIAN RIVER 84 1 1.2% 0 1 0 1 FL LAKE 236 3 1.3% 0 0 3 4 FL LEE 396 0 0.0% 0 0 0 5 3 FC Federal Communications Commission FL MANATEE 265 1 0.4% 0 0 1 4 FL MARTIN 100 0 0.0% 0 0 0 4 FL MIAMI-DADE 1,355 4 0.3% 0 2 2 0 FL NASSAU 103 0 0.0% 0 0 0 0 FL OKEECHOBEE 57 1 1.8% 0 1 0 0 FL ORANGE 1,068 23 2.2% 4 6 12 32 FL OSCEOLA 237 4 1.7% 0 0 4 6 FL PALM BEACH 652 8 1.2% 0 2 6 3 FL PASCO 319 0 0.0% 0 0 0 5 FL POLK 579 1 0.2% 0 1 0 2 FL PUTNAM 85 1 1.2% 0 0 1 0 FL SARASOTA 245 0 0.0% 0 0 0 3 FL SEMINOLE 267 1 0.4% 0 0 0 13 FL ST. JOHNS 240 1 0.4% 0 0 1 2 FL ST. LUCIE 150 4 2.7% 1 2 1 0 FL SUMTER 96 0 0.0% 0 0 0 1 FL VOLUSIA 373 9 2.4% 1 0 6 13 TOTAL 11,162 100 0.9% 12 22 60 126 The number of cell site outages in a specific area does not necessarily correspond to the availability of wireless service to consumers in that area. See Improving the Resiliency of Mobile Wireless Communications Networks, Order, 31 FCC Rcd 13745, para. 10 (2016) (recognizing the difficulties in accurately depicting the ongoing status of a wireless provider's service during emergencies). Wireless networks are often designed with numerous, overlapping cell sites that provide maximum capacity and continuity of service even when an individual site is inoperable. In addition, wireless providers frequently use temporary facilities, such as cells- on-wheels (also known as COWs), increase power at operational sites, initiate roaming agreements, or take other actions to maintain service to affected consumers during emergencies or other events that result in cell site outages.