Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 1
Schools & Libraries
Eligible Services List
Schools and Libraries Support Mechanism
for Funding Year 2009
Overall Eligibility Requirements for All Categories of Service:
The Eligible Services List indicates whether specific products or services may be able
to receive discounts under the Schools and Libraries Support Mechanism.
The List is organized into four sections that represent the four funding categories
established by the Federal Communications Commission (FCC) plus a Miscellaneous
section that is applicable to multiple categories:
Telecommunications Services
Internet Access
Internal Connections
Basic Maintenance of Internal Connections
Miscellaneous
In addition, the following sections are provided:
Special Eligibility Conditions
Glossary, providing additional information about
the terms used in this Eligible Services List
Index
Funding may be provided only for eligible products or services that will be used for
educational purposes. See 47 C.F.R. §§ 54.500(b), 54.504. The conditions for
eligibility are described in the specific entries of this Eligible Services List. Services
that are not eligible are listed at the end of each category.
All program participants are reminded to review the Special Eligibility Conditions at
the end of this Eligible Services List in addition to all of the entries applicable to the
services or products they are requesting. Additional information about eligibility
requirements is available at USAC’s website at
, the reference area of the USAC
website at , and in Schools and
Libraries News—briefs available at http://www.usac.org/sl/tools/news-
briefs/Default.aspx. These documents are not incorporated by reference into the
Eligible Services List.
This version of the Eligible Services List is dated November 21, 2008. Some eligibility
information in this List represents a change from prior funding years and applies to
funding requests for Funding Year 2009.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 2
Telecommunications Services
Telecommunications Services
Eligibility Requirements for All Telecommunications Services:
To be eligible for support, Telecommunications Services must be provided by
a telecommunications carrier, that is, a company that offers
telecommunications services on a common carriage basis.
A telecommunications service is “the offering of telecommunications for a fee
directly to the public, or to such classes of users as to be effectively available
directly to the public…” [47 U.S.C. 153(46)]. Telecommunications is defined
as "the transmission, between or among points specified by the user, of
information of the user’s choosing, without change in the form or content of
the information as sent and received" [47 U.S.C. 153(43)].
All telecommunications carriers are required under FCC rules to be common
carriers and to file FCC Form 499A (Telecommunications Reporting
Worksheet).
Except as otherwise indicated in this section, support in this funding category
is only available for telecommunications services or for services that are an
integral component part of a telecommunications service. Support in this
category of service is not available for equipment purchases by applicants.
In addition, some service offerings provide a combination of both Internet
Access and Telecommunications Services. For example, a service provider
may offer local phone service, long distance service, cellular service, and
Internet access for one price. For administrative convenience, such a
combined offering, if provided by an eligible telecommunications carrier, may
be requested in the Telecommunications Services category of service.
Alternatively, funding may be requested as two separate requests, with the
price of the offering appropriately allocated between the Telecommunications
Services and Internet Access categories.
If Internet access is being requested in the Telecommunications Services
category, applicants must indicate that Internet access is being sought when
filing FCC Form 470. Please note that funding of Internet access in the
Telecommunications Services category does not relieve applicants of
responsibilities they may have under the Children’s Internet Protection Act.
Function Description
Digital
Transmission
Services
• A telecommunications service that provides
transmission from an eligible school or library facility to
other locations beyond the school or library is eligible
for discount. Digital transmission services refer to data
links that connect multiple points using any available
technology. An eligible digital transmission service may
be used to connect an eligible location to the Internet or
Internet2. Digital transmission services used to link
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 3
Telecommunications Services
local networks are commonly called “wide area
networks” (WANs).
Eligible digital transmission technologies include, but are not
limited to:
• Asynchronous Transfer Mode (ATM)
• Broadband over Power Lines (BPL)
• Digital Subscriber Line (DSL)
• DS-1, DS-2, DS-3
• Fiber optics
• Frame Relay
• Integrated Services Digital Network (ISDN, BRI, PRI)
• OC-1, OC-3, OC-12, OC-n
• Satellite service
• Switched Multimegabit Data Service (SMDS)
• T-1, T-2, T-3, Fractional T-1
• Wireless
Components required as an integral part of a digital
transmission service are eligible for discount, such as:
• costs of a permanent virtual circuit (PVC)
• costs of trunk lines
• reasonable installation costs
The telecommunications component of:
• a distance learning capability,
• video service, or
interactive television is eligible for discount.
Paging
Paging services are eligible when integral, immediate, and
proximate to the education of students. Services occurring at
eligible locations are presumed to meet this standard, as well
as, for example, paging services used by a bus driver
delivering students to school, a library staff member in a
mobile van, and teachers on field trips.
Telephone
Service
“Telephone Service” refers to communication that takes place
using the public switched telephone network. Costs to
subscribe to a telephone service are generally eligible for
discount. The following telephone services are “basic” for
purposes of the schools and libraries program and do not
require a technology plan:
• 800 service
• Centrex
• Local phone service
• Long distance telephone service
• POTS (“Plain Old Telephone Service”)
• Radio loop
• Wireless telephone services, e.g., cellular service and
Personal Communications Services (PCS)
• Shared telephone service (only that portion of the
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 4
Telecommunications Services
shared service relating to the eligible use and location
is eligible)
• Telecommunications services and voice mail services
used to provide a homework hotline service are eligible.
For example, a toll-free telephone number for students
to contact school regarding questions about homework
Various payment options may be used with these eligible
services, and phone bills may include billing terms such as flat
rate, local measured service, and message rate service. Phone
calling cards may be used if they are used for an educational
purpose.
Service to an eligible location for educational or library
purposes can provide voice communication, fax connections,
modem connections, 911/E911 trunks/lines or an alarm
telephone line.
Telephone
Service
Components
Telephone features indicated in this section are eligible for
discount if they are a component part of a telephone service.
Generally, this requirement means that these charges will
appear on the same bill as the telephone service itself.
• 900/976 call blocking
• Custom calling services
• Direct Inward Dialing (DID)
• Directory assistance charges
• Inside wire maintenance plan. An inside wire
maintenance plan is eligible as a component part of a
telephone service only if charges are minimal.
• Installation charges—see the entry for “Installation and
Configuration” in the Miscellaneous section
• Network access register charges
• PIC change charge
Other Eligible
Telecommunica-
tions Services
The telecommunications component of voice or video
conferencing services that provide a means for multiple users
to participate in group discussions can be eligible if the
services are limited only to eligible educational or library
purposes or if an auditable monitoring system is in place that
provides a way to allocate between eligible and ineligible uses.
Maintenance and technical support appropriate to maintain
reliable operation is eligible for discount when provided as a
component of an eligible telecommunications service.
Please see the Miscellaneous section of this document for
additional entries applicable to Telecommunications Services,
such as charges for installation and configuration.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 5
Telecommunications Services
Ineligible for E-
rate Funding as
Telecommunica-
tions Services
(Not Eligible)
The following services are NOT ELIGIBLE for discount:
• 900 /976 charges
• Dark fiber service
• Direct Broadcast Satellite and other services that
provide broadcast content or cable television
• Directory advertising
• Extra costs for directory listings
• Payphone telephone service
• Reverse directory assistance
• Non-telecommunications components of a distance
learning service, video service, or interactive television
service, such as a scheduling service or services for
creation, maintenance, and storage of content
• Internet2 membership dues
• Residential telephone service is not eligible except in
cases where state or local law or tariffs allow a school
or library to receive local service at the residential rates
• Charges for creation, configuration, or maintenance of
content
• Services that go beyond a telecommunications service,
such as monitoring services for 911, E911, or an alarm
telephone line
• Services that connect to a residential facility or home
• Services that provide voice, video, or data connectivity
exclusively within school or library grounds are not
eligible for funding as Telecommunications Services but
may be eligible as Internal Connections
• Services to ineligible locations, such as telephone
service to residential facilities
Please see the Miscellaneous section of this document for
additional entries applicable to Telecommunications Services.
For example, finance charges and termination charges are not
eligible.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 6
Internet Access
Internet Access
Eligibility Requirements for All Internet Access Services:
Internet access is an information service. Briefly, an information service is
“the offering of a capability for generating, acquiring, storing, transforming,
processing, retrieving, utilizing, or making available information via
telecommunications….” [47 U.S.C. 153(20)].
Support in this funding category is only available for basic conduit access to
the Internet or for services that are an integral component part of basic
conduit access. Support in this category of service is not available for content,
equipment purchases by applicants, or services beyond basic conduit access
to the Internet.
To qualify as Internet access, all services must reach the boundary of public
Internet space.
Service providers for Internet access need not be telecommunications
carriers.
Function Description
Distance
Learning and
Video
Conferencing
The basic conduit access to the Internet may be used to access
Internet based distance learning and video conferencing
services. However, the charges for web meetings or online
collaboration solutions for the provision of distance learning or
video conferencing charges (e.g. web meetings or online
collaboration solutions) are NOT Eligible for discount.
A point-to-point connection (e.g. ISDN line) for distance
learning or video conferencing is NOT eligible as Internet
Access and may only be provided by eligible
telecommunication carriers.
Videoconferencing components at customer sites may be
eligible as Internal Connections. See the Video Components
entry in the Internal Connections section of this Eligible
Services List.
E-mail Service
Internet-based e-mail service is eligible. Such a service is often
included in the cost of basic conduit access to the Internet or
may be provided at a separate cost, either as a fixed charge
and/or on a per-user or other basis.
Some e-mail services may include substantial ineligible
features, such as collaboration tools, and services to ineligible
users. Funding is limited strictly to the eligible e-mail portion.
Any cost allocation must be based on tangible information that
provides a reasonable and appropriate delineation between the
eligible and ineligible components.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 7
Internet Access
Internet Access
Basic conduit access to the Internet is eligible regardless of
technology platform. Access technologies include but are not
limited to:
• Broadband over Power Lines (BPL)-enabled Internet access
service
• Cable Modem
• Digital Subscriber Line (DSL)
• Telephone dial-up
• T-1 lines
• Wireless
Eligible Internet access may include features typically provided
for adequate functionality and performance when provided as a
standard component of a vendor’s Internet access service.
Such features may include Domain Name Service (DNS),
Dynamic Host Configuration Protocol (DHCP), and firewall
protection against unauthorized access.
A wireless Internet access service is eligible under the same
provisions as wired access to the Internet.
Wide Area Network facilities can be eligible for funding as a
part of Internet access if the service is limited to basic conduit
access to the Internet and the offering is the most cost-
effective means of accessing the Internet.
GSP (Global Service Provider) fees necessary to obtain Internet
access are eligible.
A wireless Internet access service designed for portable
electronic devices is eligible to be funded if used for
educational purposes.
Web Hosting
A web hosting service that provides a means for a school or
library to display content on the Internet is eligible.
Domain name registration necessary for the creation of a
school or library website is eligible for discount.
Funding is limited strictly to the following eligible web hosting
functions:
o Provision of web site traffic (bandwidth)
o Provision of disk space for storing applicant
provided content
o Provision of File Transfer Protocol (FTP) transfer
or a Web interface to upload files
Some web hosting services may include ineligible features,
such as software applications, end-user file storage and
content editing features. Funding will not be provided for such
features. Any cost allocation must be based on tangible
information that provides a reasonable and appropriate
delineation between the eligible and ineligible components.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 8
Internet Access
Other Eligible
Internet Access
Services
Maintenance and technical support appropriate to maintain
reliable operation is eligible for discount when provided as a
component of an eligible Internet access service.
Please see the Miscellaneous section of this document for
additional entries applicable to Internet access, such as
charges for installation and configuration.
Ineligible for E-
rate Funding as
Internet Access
Services
(Not Eligible)
The following services are NOT ELIGIBLE for discount:
• Internet content or charges for the creation or display
of information. Internet access that provides features or
content that go beyond basic conduit access to the
Internet is not eligible for funding. (E-mail service and
e-mail account fees, however, are not considered
Internet content. Applicants may accept an Internet
Access service with minimal content included if the
content meets the limitations for Ancillary Use. See
Special Eligibility Conditions below for Ancillary Use.)
• Costs attributable to the creation or modification of
information, such as a web site creation fee or content
maintenance fee
• Charges to access Internet content or limited-access
information
• Charges for distance learning or video conferencing
utilities such as web meetings or online collaboration
solutions
• Software, services, or systems used to create or edit
Internet content
• Internet2 fees
• Dark fiber service
• Training in the use of the Internet
• Costs for training provided via the Internet
• Services that go beyond basic conduit access to the
Internet
• Point-to-point connectivity of data, video, or voice
applications that are to be provided only by eligible
telecommunications carriers
• Specialized services that go beyond basic conduit
access to the Internet, such as Virtual Private Network
services
• Web site creation fee
• Electronic library/on-line public access and associated
software
Separate pricing for the following components when not
included in the standard configuration of an Internet access
service is NOT ELIGIBLE:
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 9
Internet Access
• Caching service
• Content filtering service
• Web Casting
Please see the Miscellaneous section of this document for
additional entries applicable to Internet access. For example,
finance charges and termination charges are not eligible.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 10
Internal Connections
Internal Connections
Eligibility Requirements for All Internal Connections:
Internal Connections are components located at the applicant site that are
necessary to transport information to classrooms, publicly accessible rooms of
a library, and to eligible administrative areas or buildings. Internal
Connections include connections within, between or among instructional
buildings that comprise a school campus or library branch, but do not include
services that extend beyond the school campus or library branch.
Components at the applicant site are eligible only if they are an essential
element in the transmission of information within the school or library. The
components must be necessary to transport information all the way to
individual classrooms or public areas of a library.
Internal Connections do not include services that extend across a public right-
of-way beyond the school or library facility.
Funding for Internal Connections is subject to the provisions of the “Two-in-
Five Rule.”
Function Description
Cabling/
Connectors
Cabling, connectors, and related components used for eligible
voice, video, and data transmission within an eligible location
are eligible for discount. Eligible components include:
• Cable (e.g., copper, fiber, coax, twisted pair)
• Connectors and couplers
• Jacks, panels, faceplates and wire managers
• Conduit and raceway
• Other cabling components necessary to transport
information all the way to individual classrooms or
public areas of a library.
Consumable components are eligible only when included as
part of the original installation of eligible components.
Eligibility limitations
If cabling or cabling components are used for both eligible and
ineligible purposes, the cost of the ineligible portion must be
cost allocated.
Circuit Cards/
Components
Circuit cards and related components, such as memory
modules/Random Access Memory (RAM) are eligible if they are
necessary for adequate performance of an eligible component,
such as an eligible PBX, router, or server.
Network interface cards (NICs) that are separately priced or
used in eligible equipment are eligible.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 11
Internal Connections
Processors and a processor terminator card are eligible if used
in an eligible component.
Phone modems can be eligible if used with an eligible server or
other eligible device for providing remote dial-in network
access, if the remote access is limited to connections from
eligible locations.
Data
Distribution
Components used to distribute information from
telecommunication or Internet access facilities all the way to
individual classrooms or public areas of a library are eligible.
Such components may include:
• Access Point used in a LAN environment
• Hub
• Multiplexer used as part of a LAN
• Network Switches are eligible for discount when used
for an eligible purpose
• Routers are eligible for a discount when used for an
eligible purpose
Voice/Video over IP (VoIP) components are eligible as Internal
Connections.
Components such as those indicated above are typically
configured into a local area network or wireless local area
network.
Some products may have modules or features that are not
eligible, (e.g., content filtering, network management, and
caching). If these ineligible components are available
separately, or the applicant specifically seeks the ineligible
functions, their cost must be subtracted from the amount
eligible for discount.
Data Protection
Data protection components are used to ensure the continued
operation of eligible equipment by protecting equipment and
computer files from environmental or security hazards. The
following components are eligible if used to provide basic and
reasonable measures for data protection:
• Firewall
• Proxy Server
• Tape Backup when used as part of an eligible server
• Virtual Private Network (VPN) Components
• Tape backup cartridge units are eligible when used as
part of an eligible server. A cartridge included with a
tape backup may be provided as an integral component
of the backup unit, if the cartridge is part of the
standard product configuration and provided at no
additional cost.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 12
Internal Connections
An Uninterruptible Power Supply (UPS)/Battery Backup that
protects eligible equipment is eligible as a data protection
component, but no funding will be provided for UPS systems
that can provide continued backup power for substantial
periods in excess of that necessary for basic power protection.
The following components used for the reliable operation of a
UPS are eligible:
• UPS Interface Expander
• Relay I/O Module
Interfaces,
Gateways,
Antennas
Interfaces, gateways, and antennas represent miscellaneous
components that are eligible when used for an eligible purpose
to transport telecommunications or Internet access information
all the way to individual classrooms or public areas of a library.
The following components are generally eligible:
• Bridge
• Cable Modem (but not for receipt of cable TV service;
may also be leased as part of Internet access service)
• Channel Service Unit/Data Service Unit (CSU/DSU)
(may also be leased as part of Priority One service)
• Copper-to-Fiber (TX-to-FX) converter
• FRAD
• Gateway
• Interface/Edge Device
• Network Interface Device
• Media Converter
• Terminal Adapter
• Transceiver
• Voice/Fax network module
Eligibility limitations for antennas
Antennas and related components, such as satellite dishes
used for eligible purposes, are eligible for discount if they are
priced separately on a contract or are sold separately.
Antennas embedded in ineligible equipment such as computer
workstations are not eligible.
Antennas and other components used for the receipt of over-
the-air radio and television broadcast signals or for radio
signals from cable television operators are not eligible.
While an antenna mast that supports eligible Internal
Connections is eligible, large antenna towers are not eligible as
Internal Connections.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 13
Internal Connections
Servers
Computers used as servers or similar centralized functions are
eligible if the use is necessary to transport information all the
way to individual classrooms or public areas of a library.
A server can be eligible or not eligible, depending on how it is
used. An eligible server must serve as a conduit for information
rather than as a source for content. Servers typically provide
multiple functions. If servers are used for both eligible and
ineligible purposes, the cost of the ineligible portion must be
cost allocated. The following uses are eligible:
• Dynamic Host Configuration Protocol (DHCP)
• Domain Name Service (DNS)
• E-mail
• Firewall or Proxy Server
The following servers are eligible only in certain cases:
Remote Access Components— Eligible if steps are taken to
ensure that remote access is limited to connections from
eligible locations. Remote access cannot be provided to
homes or other non-school or non-library sites.
Terminal Server— Eligible to the extent that the use meets
the other eligible server types indicated in this section
but not eligible as a source for ineligible software
applications or other ineligible uses.
Web Server— Eligible if used to provide content to users of
the Internet but not eligible as a source for software
applications, database functions, or storage of end-user
files.
One monitor per eligible server or other eligible component
requiring a visual display is eligible for discount. However,
special-purpose devices, such as large screen monitors, are
not eligible.
A KVM switch (“keyboard-video-mouse” switch) is eligible if
cost-effective in comparison to the individual components that
would otherwise be necessary.
Software
Some types of computer software are eligible for discount.
Operating system software, such as network operating system
software required to obtain operation of an eligible component,
is eligible, including functionality provided with the core
operating system at no cost. Additional software products
available separately that provide optional operational features
are not eligible for discount.
E-mail software that is a server-based, shared product is
eligible. If such a software product provides substantial
additional functionality that is not eligible, such as database,
workflow, or groupware features, only the e-mail portion of the
product is eligible and the cost of the ineligible portion must be
cost allocated.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 14
Internal Connections
E-mail software or other eligible components that include
content filtering as an integral component part are eligible, but
a separately priced content filtering module or product is not
eligible.
Software for a server-based, shared voice mail system is
eligible.
Client Access Licenses for eligible software products are
eligible, but Client Access Licenses for ineligible software
products are not eligible.
Storage
Devices
Storage devices provide electronic data storage on magnetic or
other media. Devices include hard disk drives, CD ROM drives,
DVD drives, and floppy disk drives.
Storage products may be used to store the operating system of
an eligible product, such as a network server used for an
eligible purpose. (See the entry for Servers for further
information.) In addition, storage products may be used for
eligible e-mail files.
An eligible server or other eligible component that provides a
storage product such as a DVD drive as an integral component
part at no additional cost is eligible.
Telephone
Components
Centralized components that are an essential element in the
transport of telephone services within a school or library are
eligible. This includes:
• Private Branch Exchange (PBX)
• Key System (KSU)
• Voice Mail Components
• Wireless PBX Adjunct
• VoIP Telephony Equipment
In addition, the following features are eligible:
• Automatic Route Selection (ARS)
• E911 Reader Board
• Voice Compression Module
• Voice Interface Card
One switchboard/attendant console necessary for operation of
each eligible PBX or eligible Centrex telephone service is
eligible.
An intercom system that is an integral component of a PBX or
other eligible product can be included in the cost of the eligible
component.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 15
Internal Connections
Video
Components
Centralized video components necessary to transport
information all the way to individual classrooms or public areas
of a library are eligible. This includes:
• CODEC / video encoder
• Master Control Unit
• Multipoint Control Unit
• PVBX
• Video Amplifier
• Video Channel Modulator
• Enhanced Multimedia Interface
Equipment that is used to control the programming,
distribution, and selection of video content can be eligible if
used in the transport of information to individual classrooms or
public areas of a library, however such components are not
eligible if used in end-user equipment and/or are operated
directly by end-users.
Other Eligible
Internal
Connections
Components
Documentation in hard copy or electronic form is eligible for
discount if it is basic and is provided as part of the purchase of
eligible components.
Racks and cabinets are eligible only to the extent that the
components they contain are eligible. A surge protector
provided as an integral component of a rack or cabinet without
separately identifiable cost can be included in the cost of the
rack or cabinet, but a separately-priced surge protector is not
eligible.
System improvements and upgrades to eligible components
are eligible for discount. Memory upgrades, for example, to
eligible servers are eligible, but memory upgrades would not
be eligible in end-user workstations.
Please see the Miscellaneous section of this document for
additional entries applicable to Internal Connections, such as
charges for installation and configuration.
Ineligible
Internal
Connections
Components
(Not Eligible)
Products and services are only eligible as Internal Connections
if they are an essential element in the transmission of
information within the school or library.
The following components are NOT ELIGIBLE:
• Asbestos removal
• Broadcast and cable television equipment
• Electrical system upgrades
• Multimedia content, such as encyclopedias on CD ROM,
video information, etc., also including multimedia kits
• Intercom and public address (PA) system
• Spare parts
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 16
Internal Connections
• External speakers (except when provided at no cost as
an integral part of an eligible component)
• Test Equipment
• Consumable Kits which contain installation tools
• Wiring and components providing electrical service or
for radio or television broadcast or cable services
• Network interface cards that are embedded in ineligible
equipment (such as end-user equipment) or included in
the pricing for ineligible equipment
• Phone modems that are provided in or with end-user
equipment, or used to provide dial-in access from
ineligible locations such as homes or other non-school
or non-library sites
• Lightning Arrestor
• Surge Protector
• Power Strips
• Disaster Recovery
• Environmental Monitoring components
• Components that are installed in standby mode,
redundant, not active and online, or otherwise not an
essential element in the transmission of information
within the school or library
Ineligible Servers:
• Storage of application software, databases accessed by
end users, or end-user files other than e-mail files
• End-user personal computers/workstations, even if the
device also provides server functionality
• Caching server and print server. (However, caching and
print server features provided by the core network
operating system may be utilized if the principal
function of the server is for other purposes that are
eligible).
• Laptop/notebook computer (presumed to not be eligible
because a laptop is typically used as an end user
workstation).
Ineligible Software:
• All end-user software
• Application Software other than server-based, shared e-
mail
• Developmental software
• Network management software
• Operating system software for end-user computers
• Security software
• Utility software, such as anti-virus software
Ineligible Storage:
• Devices used to supplement storage requirements of
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 17
Internal Connections
personal computers on a network. For example, storage
devices are not eligible if used to store the following
information: end-user files other than e-mail files;
application software; other ineligible software; archival
information; caching information
• Storage devices in end-user components, such as end-
user computer workstations
• Consumable storage media, such as floppy disks,
recordable CD ROM media, and cartridge magnetic tape
Ineligible Data Protection Components:
• Tape backup cartridge units when part of a PC or
workstation
• Cost of purchasing additional or separate tapes
Ineligible Telephone Components:
• Automatic Call Distribution System (ACD)
• Call Accounting System
• Call Sequencer
• Homework Hotline Equipment
• Station Message Detail Recording (SMDR)
• An intercom or public address system
Ineligible End-user Equipment:
• Computer workstations
• End-user telephone sets
• Fax machine
• Cameras
• Microphones
• Videotape recorders
• Personal digital assistant (PDA)
• CD/DVD player
• Pager
• Printer
• Two-way radio
• End-user telephones and end-user voice mail
components such as answering machines are not
eligible. In addition, telephone components not
essential for the transport of telephone services within
the school or library are not eligible (unless included as
an integral component of a standard product offering
for an eligible product at no additional cost).
Ineligible Video Components:
• End-user video equipment and equipment for the
creation of video content is not eligible for discount.
Examples include video monitors, televisions, video
cameras, and video recorders and playback devices.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 18
Internal Connections
• Broadcast and cable television equipment used for the
display or distribution of broadcast and cable television
signals
See the Miscellaneous section of this document for
additional entries applicable to Internal Connections. For
example, finance charges and termination charges are not
eligible.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 19
Basic Maintenance of Internal Connections
Basic Maintenance of Internal Connections
Basic Maintenance ensures the necessary and continued operation of eligible internal
connection components at eligible locations.
No funding for a technical support contract will be provided if it includes services that
exceed basic maintenance as defined in this section.
All requests in this category are for services to be delivered within the July 1 to June
30 Funding Year.
Although Internal Connections is subject to the provisions of the “Two-in-Five Rule,”
this rule does not apply to Basic Maintenance.
Maintenance
and Technical
Support of
Internal
Connections
Necessary basic maintenance services are defined as follows:
“but for the maintenance at issue, the connection would not
function and serve its intended purpose with the degree of
reliability ordinarily provided in the marketplace to entities
receiving such services without E-rate discounts.” The
following maintenance services are eligible:
• Repair and upkeep of eligible hardware
• Wire and cable maintenance
• Basic technical support
• Configuration changes
Basic maintenance is eligible for discount only if it is a
component of a maintenance agreement or contract for eligible
components. The agreement or contract must specifically
identify the eligible components covered, including product
name, model number, and location.
Ineligible Basic
Maintenance of
Internal
Connections
The following products and services are NOT ELIGIBLE:
• On-site technical support (i.e., contractor duty station at
the applicant site) when off-site technical support can
provide basic maintenance on an as-needed basis.
• Services such as network management and 24-hour
network monitoring.
• Help desks that provide a comprehensive level of
support beyond basic maintenance of only eligible
components.
• Technical support contracts that are more than basic
maintenance.
In addition, software Client Access Licenses are not eligible as
Basic Maintenance. However, Client Access Licenses for
eligible software products may be eligible in the Internal
Connections funding category.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 20
Basic Maintenance of Internal Connections
Eligible basic maintenance does not include services to
maintain ineligible equipment, to enhance the utility of
equipment beyond the transport of information, or to provide
diagnostic services in excess of those necessary to maintain
the equipment’s ability to transport information.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 21
Miscellaneous
Miscellaneous
The service category for entries in this section should reflect the same category as
the product or service being installed or obtained--Telecommunications Services,
Internet Access, or Internal Connections.
Product Type
(Function)
Description
Interconnected
Voice over
Internet
Protocol
(Interconnected
VoIP) Services
Funding requests for interconnected VoIP services may be
submitted in the Internet Access category.
1
Installation and
Configuration
Installation, activation, and initial configuration of eligible
components are eligible if they are part of a contract or bid
for those eligible components. Such eligible services may
include basic design and engineering costs and basic project
management costs if these services are provided as an
integral component part coincident with installation.
In addition, on-site training is eligible as a part of
installation services but only if it is basic instruction on the
use of eligible equipment, directly associated with
equipment installation, and a part of the contract or
agreement for the equipment. Training must occur
coincidently or within a reasonable time after installation.
Miscellaneous
Fees and
Charges
Fees and charges that are a necessary component of an
eligible product or service are generally eligible, including:
• Change fees
• Freight assurance fees
• Shipping charges
The following fees and charges are eligible only if a contract
with a vendor for eligible product or services specifically
provides for these costs:
1
We include interconnected VoIP as an eligible service irrespective of whether this service is a
telecommunications service or an information service. The Commission has included both
information services (i.e., Internet access and voicemail services) and telecommunications
services as Priority One services eligible for discounts under the universal service support
mechanism. Schools and Libraries Universal Service Support Mechanism, CC Docket No. 02-6,
Second Report and Order and Further Notice of Proposed Rulemaking, 18 FCC Rcd 9202,
9212, para. 29 (2003). As such, the regulatory classification of interconnected VoIP
service does not affect our inclusion of these services as eligible services here. The
Commission plans to take all necessary actions to conform its rules to this decision.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 22
Miscellaneous
• Per diem
• Travel time
Extended warranties and service contracts are eligible only for
that portion associated with the relevant funding year.
However, a manufacturer’s multi-year warranty provided as
an integral part of an eligible component without separately
identifiable cost can be included in the cost of the component.
Lease fees to rent or lease eligible components are eligible.
Taxes, surcharges, and other similar, reasonable charges
incurred in obtaining an eligible product or service are eligible.
This includes customer charges for universal service fees but
does not include additional charges for universal service
administration.
A reasonable contingency fee is eligible only if it is a regular
business practice of the service provider.
Voice Mail
Service
A voice mail service is eligible.
Funding requests for a voice mail service may be submitted in
the Telecommunications Services category of service if
provided by an eligible telecommunications carrier or may be
submitted in the Internet Access category of service if
provided by any service provider.
In addition, voice mail equipment may be requested in the
Internal Connections category of service, but funding is not
available for end-user products such as answering machines.
Other
Miscellaneous
Ineligible
Components
(Not Eligible)
In addition to components indicated in other sections of this
Eligible Services List, the following components are NOT
ELIGIBLE for discount:
• Interest or finance charges
• Late payment fees
• Performance bond
• Termination charges
Duplicative products or services are not eligible. Any product
or service that is duplicative of a service already requested or
being used by the applicant will not be eligible. Services that
provide necessary bandwidth requirements consistent with an
applicant’s Technology Plan, such as multiple T-1 lines when
appropriate for the population served and the services to be
received, are not duplicative.
Failover products or services are not eligible. Any stand alone
products or services that are only utilized when the primary
fails are not eligible.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 23
Miscellaneous
Broadcast television, cable television, Instructional Television
Fixed Service (ITFS), and satellite television are not eligible
for discount.
Creation of software programs or functions such as through
computer programming is not eligible.
Ineligible Installation and Configuration:
Consulting services not directly tied to and coincident with
basic installation and configuration of eligible services are not
eligible. Services that are NOT ELIGIBLE include but are not
limited to the following:
• Initial planning to determine the technology and/or
components to be deployed.
• Network architecture design.
• Development of technology plans.
• Application assistance, program advice, and other
activities not tied directly to actual installation and
initial configuration of components.
In addition, the following Installation and Configuration
components are NOT ELIGIBLE:
• Labor costs for school and library personnel.
• Costs for contractor personnel to operate components.
• Costs for network management software, services, and
equipment.
• Test equipment and tools.
• End-user training, such as training of teachers and
staff in the use of covered services in their programs
of instruction or for professional development.
• Construction costs, other than incidental charges to
restore a facility to pre-installation conditions.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 24
Special Eligibility Conditions
Special Eligibility Conditions
The Universal Service Administrative Company maintains additional documentation
regarding the administration of the Schools and Libraries Support Mechanism at the
Schools and Libraries Division website, available at http://www.usac.org/sl/. These
documents are not included by reference in this ESL.
Ancillary Use If a product or service includes ineligible functionality,
then, in general, the proportionate cost of this
functionality must be removed from funding requests
through a cost allocation process. However, in certain
limited cases, if any ineligible functionality is not
significant and strictly ancillary to the principle uses of the
product or service, the full product or service may be
eligible for discounts.
The following conditions are considered when evaluating
whether ineligible functionality is ancillary: (1) a price for
the ineligible component cannot be determined separately
and independently from the price of the eligible
components, and (2) the specific package remains the
most cost-effective means of receiving the eligible
services, without regard to the value of the ineligible
functionality. In addition, the applicant may not be
specifically seeking one or more of the ineligible
components.
Funding requests that include only a single price for
components that contain both eligible and ineligible
functionality, and fail to meet the requirements for
Ancillary Use, are fully ineligible. Therefore, applicants are
encouraged to utilize a cost allocation process to remove
ineligible functionality whenever feasible. For further
information, see Cost Allocation Guidelines for Products
and Services.
Cost Allocation If a product or service contains both eligible and ineligible
features, an applicant may use cost allocation to provide a
fair delineation of the eligible and ineligible components so
that partial funding can be provided. When no cost
allocation is provided for funding requests that require
cost allocation, USAC will contact the applicant to request
such cost allocation. See the web document “Cost
Allocation Guidelines for Products and Services” for
additional information.
Cost Allocation for
File Servers
File servers and other components can be used
simultaneously for multiple purposes, some of which are
eligible and some not eligible. Cost allocation is required
to remove any ineligible functionality from funding
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 25
Special Eligibility Conditions
requests. However, the exact usage of a file server or
other product with multiple uses may be difficult to
determine before the product is installed and utilized. A
simplified method of cost allocation is available to
accommodate this situation. It is based on a simple
averaging process of the different functions of the product
that is described more fully in the web document “Cost
Allocation Guidelines for Products and Services”.
Eligible Users and
Locations
Eligible users and locations are those that are involved
with activities that are integral, immediate, and proximate
to the education of students or the provision of library
services to patrons. The presumption is that activities on
school or library property meet this standard.
The term “school or library property” includes a District
Office of similar facility, but does not include businesses or
organizations separate from a school or library
organization. For example, the facilities of a business that
has contracted with a school to provide bus service do not
constitute a location eligible for E-rate support.
Employees of a school or library with a normal duty
station at an eligible location are eligible users. Employees
of a non-school or non-library activity, even if located on
school or library property, such as a state government
office with responsibilities other than education or library
services (e.g., a division of motor vehicles), are not
eligible users.
For example, wireless telephone services outside of a
school or library location can be eligible for discount in
certain cases. Examples include:
• Use by a school bus driver while delivering children
to and from school.
• Use by a library staff person in a library mobile unit
van.
• Use by teachers or other school staff while
accompanying students on a field trip or sporting
event.
Internet Access
with Ineligible
Features
Some Internet Access services may include features that
are not themselves eligible, such as specialized content,
caching services, and/or filtering services. In general,
funding requests that provide only a single price for a
product or service that contains both eligible and ineligible
functionality are fully ineligible. However, cost allocation
may be used to provide separated pricing for the eligible
and ineligible components.
In addition, in certain limited cases, an eligible product or
service can include ineligible components on an ancillary
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 26
Special Eligibility Conditions
basis. See the Special Eligibility Condition for Ancillary Use
for additional information about the conditions and
limitations of the Ancillary Use approach.
Lease of Wide Area
Network
Infrastructure
Facilities that provide a Wide Area Network may only be
leased by applicants--not purchased. Limitations apply to
the reimbursements that are available for initial
implementation costs (leased equipment and its
installation) of service provider infrastructure. The Wide
Area Network Fact Sheet has full details about exclusive
access limitations, amortization requirements, and other
eligibility conditions for lease of Wide Area Network
functionality.
Two-in-Five Rule “Two-in-Five Rule” for Internal Connections indicates that
each eligible entity may obtain support for Internal
Connections funding requests every two out of five years.
This limitation applies only to Internal Connections and
not to requests appropriately categorized as
Telecommunications Services, Internet Access, or Basic
Maintenance of Internal Connections.
Wide Area
Networks
The Wide Area Network (WAN) Fact Sheet contains
additional information about eligibility requirements for
Wide Area Network services. For example, reimbursement
for up-front infrastructure costs of service providers
installing a telecommunications or Internet access service
is limited.
WAN Versus LAN
Components (On-
Premise Priority
One Equipment)
For data and other networks, the distinction between Wide
Area Network (WAN) functionality and Local Area Network
(LAN) functionality can be essential for selecting the
proper Category of Service for funding requests—
Telecommunications Services, Internet Access, or Internal
Connections. FCC rules establish a rebuttable presumption
that a connection does not constitute an Internal
Connection if it crosses a public right of way. That is, the
Local Area Network is considered to be the part of the
network on school or library property, and hence is
considered under the eligibility requirements for Internal
Connections. The Wide Area Network constitutes the
connection that runs from a demarcation point at the
school or library property to a point outside of the school
or library property (i.e., across a public right of way) and
is not funded as Internal Connections.
In order to determine what may be properly funded as
Internal Connections, a demarcation point between a Wide
Area Network service and the Local Area Network
components must be established. This approach is
described more fully in the web document On-premise
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 27
Special Eligibility Conditions
Priority 1 Equipment located in the SLD Reference Area of
the USAC web site.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 28
Glossary
Glossary
800 Service
(Telephone Service)
800 Service provides toll calling that is paid by the
called party rather than the calling party. The name
comes from the original Area Code used for all toll-free
numbers. Current and future “800 Service” area codes
use the convention 8NN, when N is a specific digit, for
example 888, 877, and 866.
900/976 Call
Blocking
(Telephone Service
Components)
Call Blocking is a monthly or recurring telephone
company charge for the blocking of calls, such as to 900
or 976 numbers. The blocking prevents callers from
completing calls to 900 or 976 numbers.
900/976 Charges
(Ineligible
Telecommunications
Services)
“900" is an area code used to reach a wide range of
information providers. Examples of the information that
may be provided via a 900 number are adult content
programming, weather reports, lottery results, or caller
voting for various topics such as television polls. 900
Service calls are charged to the party originating the
call. Charges for accessing 900 calls are often included
in the toll charges on the local telephone bill. 976
service provides a local, pay-per-call telephone service.
911/E911
Trunks/Lines
(Telephone Service)
911 and E911 trunks or lines are dedicated
telecommunications links specifically or exclusively used
for connection between a school/library and a Public
Safety Answering Point (PSAP).
Access Point
(Data Distribution)
An Access Point is a base station in a wireless LAN.
Access points are typically stand-alone devices that may
plug into an Ethernet hub or server or may provide a
repeater function for wireless networks.
Alarm Telephone
Line
(Telephone Service)
An alarm telephone line is a telecommunications line
specifically dedicated to a school or library burglar or
fire alarm system. It may be the equivalent of a POTS
line or a dedicated line between the school or library and
the alarm company.
Antennas
(Interfaces,
Gateways, Antennas)
An antenna is a device for transmitting and/or receiving
radio frequency signals.
Application Software
(Software—
Ineligible)
Application software applies to software accessed
directly by end users, such as word processors,
spreadsheets, utility, anti-virus, and graphics programs.
Asbestos Removal
(Ineligible Internal
Connections
Components)
Some older buildings were constructed using products
that contain asbestos, which has been determined to be
harmful to health. Renovations and installations in such
buildings require special treatment such as asbestos
removal.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 29
Glossary
Asynchronous
Transfer Mode (ATM)
(Digital Transmission
Services)
ATM is a high-speed Digital Transmission Service that
can provide bandwidth of 622 Megabits per second or
higher.
Automatic Call
Distribution System
(ACD)
(Telephone
Components—
Ineligible)
An Automatic Call Distribution (ACD) system, typically
used with a PBX, provides a means of automatically
distributing calls evenly, on a next available agent basis
so that productivity is maintained and inbound calls are
handled efficiently. The system also allows the
monitoring of operation on a real-time basis.
Additionally, some systems compile historic reports that
enable better utilization of resources in the handling of
incoming calls.
Automatic Route
Selection (ARS)
(Telephone
Components)
Automatic Route Selection (ARS) is a PBX and Centrex
service that allows for automatic selection of the most
efficient and cost-effective route. It may also be referred
to as "least cost routing". By using the ARS feature,
outgoing phone calls from PBX and Centrex stations are
routed to the most cost-efficient service or facilities.
Bridge
(Interfaces,
Gateways,
Antennas)
A bridge is a data communications device that connects
two or more network segments, often translating
information from one type of network protocol to
another.
Broadband over
Power Lines (BPL)
(Digital Transmission
Services)
(Internet Access)
Broadband over Power Lines (BPL) is a carrier current
system installed and operated on an electric utility
service as an unintentional radiator that sends radio
frequency energy on frequencies between 1.705 MHz
and 80 MHz over medium voltage lines or low voltage
lines to provide broadband communications and is
located on the supply side of the utility service's points
of interconnection with customer premises.
Broadcast and Cable
Television Equipment
(Video
Components—
Ineligible)
Broadcast/cable equipment applies to equipment used in
the transmission or receipt of broadcast TV, broadcast
radio, broadcast satellite, or cable television service.
Cable Modem
(Internet Access)
(Interfaces,
Gateways, Antennas)
A cable modem is a modem designed for use on a TV
coaxial cable circuit and provides a high-speed data
path. It can provide high-speed access to the Internet
over a cable television line.
Cabling
(Cabling/
Connectors)
Cabling refers to the wires or groups of wires capable of
carrying voice, video, or data transmissions. Cabling
provides electrical (or, in the case of fiber optics,
lightwave) connectivity between points.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 30
Glossary
Caching
(Servers—Ineligible)
(Storage Devices—
Ineligible)
Caching is a method that stores recently accessed
information. Caching components such as caching
servers store information locally so that the information
is accessible more quickly than if it must be transmitted
across a network from a distant server.
Caching Service
(Ineligible Internet
Access Services)
A caching service is a special high-speed storage
mechanism at the border of a network and the Internet
that holds frequently accessed Internet information,
thereby reducing retrieval times for information often
requested from the Internet.
Call Accounting
System
(Telephone
Components—
Ineligible)
A Call Accounting System records information about
telephone calls. It can provide comprehensive
information about call costs by associating call records
with users, phone extensions, or profiles.
Such systems may include Station Message Detail
Recording (SMDR) or Call Detail Recording (CDR), which
are software/hardware PBX components that provide the
capability to generate reports on call details such as call
duration, PBX station number, time and date, dialed
number, and cost of call.
Call Sequencer
(Telephone
Components—
Ineligible)
An Automatic Call Sequencer is a component used with
a PBX or Key system. The call sequencer distributes
incoming telephone calls among a select number of
stations or telephones. Some call sequencers are
designed to generate statistical reports on number of
calls and how calls were handled.
Cartridge Magnetic
Tape
(Storage Devices—
Ineligible)
Cartridge magnetic tape is used in tape backup devices,
and provides replaceable and archivable storage
capacity.
CD/ DVD Player
(Ineligible Internal
Connections
Components)
A Compact Disc or Digital Video Disc (CD/DVD) Player is
a device that plays or reproduces the music, voice,
and/or video from a CD or Digital Video Disc.
Cellular Service
(Telephone Service)
Cellular Service uses radio transmissions to provide a
wireless telephone service.
Centrex
(Telephone Service)
Centrex is a business telephone service that consists of
a wide variety of features, such as call forwarding and
call transfer, provided by central office software.
Change Fees
(Miscellaneous Fees
and Charges)
Change fees are charges imposed for the modification of
an existing service.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 31
Glossary
Channel Service Unit
/Data Service Unit
(CSU/DSU)
(Interfaces,
Gateways, Antennas)
A CSU/DSU is a device that terminates a digital channel
at a customer’s premises. A CSU/DSU often serves as a
demarcation between a local network and wide area
network facilities.
Circuit Cards
(Circuit Cards/
Components)
Circuit cards provide microprocessors, transistors, and
other components on a circuit board. Circuit cards often
are designed to fit into a slot of a larger component,
such as a telephone PBX, router, or computer.
Client Access
Licenses
(Software)
A Client Access License is a software licensing approach
used by some vendors that provides authorization to
access a software product.
CODEC / Video
Encoder
(Video Components)
A CODEC (coder/decoder), also known as a video
encoder, is a device comprising an encoder and decoder
in the same equipment. The CODEC produces a coded
output and compresses and decompresses audio and
video signals.
Conduit and
Raceway
(Cabling/
Connectors)
Conduit and raceway are metal or plastic pipe or
channels used to protect cable.
Conferencing
Services
(Other Eligible
Telecommunications
Services)
Conferencing Services provide a means for multiple
users to participate in group discussions via telephone
circuits or video facilities.
Connectors
(Cabling/
Connectors)
Connectors are devices that connect wires or fibers.
Consumable
Components
(Cabling/
Connectors)
Consumables consist of miscellaneous components that
are depleted with use, such as tape, splicing materials,
labels, and wire wrap.
Contingency Fee
(Miscellaneous Fees
and Charges)
A contingency fee is a specific dollar allowance for
possible unforeseeable elements that may occur within
the scope of a project.
Copper-to-fiber (TX-
to-FX) Converter
(Interfaces,
Gateways, Antennas)
A Copper-to-fiber converter, also known as a TX-to-FX
converter, is a device that converts a copper connection
to a fiber optic connection.
Couplers
(Cabling/
Connectors)
Couplers are passive devices that accepts one input
broadband signal and replicate it onto another or
multiple outputs.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 32
Glossary
Custom Calling
Services
(Telephone Service
Components)
Custom calling services extend the features available
with telephone service. Features available include (but
are not necessarily limited to) call waiting, 3-way
calling, speed calling, distinctive ring, and call
forwarding.
Dark Fiber Service
(Ineligible
Telecommunications
Services)
(Ineligible Internet
Access Services)
Dark fiber refers to fiber optic cable for which the
service provider has not provided modulating
electronics.
Digital Subscriber
Line (DSL)
(Telecommunications
Service/Internet
Access)
Digital Subscriber Line (DSL) is a technology that
provides high-speed connections over telephone lines.
Different types of DSL service are available, using
descriptions such as ADSL, HDSL, and SDSL. The DSL
family of technologies sometimes goes by the general
name xDSL.
Direct Broadcast
Satellite (DBS)
(Ineligible
Telecommunications
Services)
Direct Broadcast Satellite (DBS) is a technology that
uses satellite to transmit TV programs to subscribers.
The transmitted signals are received using individual
rooftop antennas. Program reception of the subscriber is
limited to those channels broadcast by a specific
provider.
Direct Inward Dialing
(DID)
(Telephone Service
Components)
Direct Inward Dialing (DID) service allows outside calls
to be directed to a Private Branch Exchange station line
without the use of an operator.
Directory Advertising
(Ineligible
Telecommunications
Services)
Directory Advertising is advertising in a telephone
directory yellow pages, Internet, or elsewhere. This may
be provided by the telephone company or another
entity.
Directory Assistance
Charges
(Telephone Service
Components)
Directory Assistance Charges are those charges
assessed for calls made to 411 or other Directory
Assistance numbers such as (201) 555-1212 for
information. Typically charges are assessed on a per call
basis.
Directory Listings
(Ineligible
Telecommunications
Services)
A telephone company directory contains an alphabetical
listing, by name, of all telephone subscribers except
those requesting unlisted or non-published service.
Typically, the initial directory listing is provided free of
charge to the subscriber, but extra-cost services are
available, such as additional listings, unlisted or non-
published numbers, and bolded entries.
Disaster Recovery
(Data Protection—
Ineligible)
Disaster recovery describes a means of restoring service
to a computer network that has suffered a disaster.
Such costs may include the rental of a site that houses
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 33
Glossary
links and equipment that is modeled after the damaged
network.
Distance Learning
(Digital Transmission
Services)
Distance Learning utilizes video and audio technologies
to allow students who are remotely located from other
students or the lecturer to participate interactively with
the class.
Documentation
(Other Eligible
Internal Connections
Components)
Documentation includes support material provided in the
form of paper or electronic media. It may include
diagrams, blueprints, equipment specifications, or
instruction manuals for services and products.
Domain Name
Registration
(Web Hosting)
A Domain Name indicates an address of location on the
Internet. For the e-mail address portion of a symbolic
abc@xyz.org, the domain name is xyz.org. Domain
Name Registration is the registering of the name and
the charge associated with the registration process.
Domain Name
Service (DNS)
(Internet Access)
(Servers)
Domain names, such as www.fcc.gov, are alphabetic, so
they are easier to remember than the IP addresses on
which the Internet is based. A Domain Name Service
translate the alphabetical names input by users into the
IP addresses used by Internet devices.
DS-1
(Digital Transmission
Services)
DS-1 is a type of Digital Transmission Service, and
stands for “Digital Signal, level 1.” It operates at a
bandwidth of 1.544 megabits per second. Other DS
levels—DS-2, DS-3, and DS-4—operate at higher
bandwidths.
Duplicative Services Duplicative services are those that deliver the same
functionality to the same population in the same location
during the same period of time.
Dynamic Host
Configuration
Protocol (DHCP)
(Internet Access)
(Servers)
Standard networks need each computer to have a
unique address for communication to take place.
Dynamic Host Configuration Protocol (DHCP) is a system
that provides this unique address from a central
computer, so that each individual computer does not
need to be separately configured.
E911 Reader Board
(Telephone
Components)
The E911 Reader Board is adjunct hardware for a PBX
and is used to access E911 Emergency service.
Electrical System
Upgrades
(Ineligible Internal
Connections
Components)
Electrical system upgrades refer to products and
services that provide, upgrade, or enhance the provision
of electrical power.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 34
Glossary
E-mail
(Software)
(Servers)
E-mail stands for “electronic mail.” E-mail, or electronic
mail, is a system for sending text messages and other
information across a network.
E-mail Service
(E-mail Services)
An e-mail service provides for the transmission of text
messages and other embedded data such as file
attachments. It enables the transmission of messages
over a local or world-wide computer network.
Environmental
Monitoring
Components
(Data Protection—
Ineligible)
Environmental monitoring components provide
information about heat, humidity, or other factors in
order to provide a warning system for conditions that
may affect the correct operation of equipment. For
example, an environmental monitoring card is
sometimes available as an optional feature of an
uninterruptible power supply and is used to monitor the
environmental conditions of a rack, computer room, or
data center.
Faceplates
(Cabling/
Connectors)
Faceplates are covers that fit over a jack, outlet, or dial.
Fax Machine
(Ineligible Internal
Connections
Components)
A facsimile, or fax, machine is a device in which the
image of a document is electronically transferred over
the telephone network and printed out elsewhere.
Fiber Optics
(Digital Transmission
Services)
Fiber Optics is a technology that uses light to transport
information and can provide a Digital Transmission
Service. Large amounts of data can be transmitted over
long distances using thin filaments of glass.
Filtering Service
(Ineligible Internet
Access Services)
A filtering service protects users from dangerous or
inappropriate content most often by selectively blocking
certain words or certain Internet sites.
Firewall
(Internet Access)
(Data Protection)
(Servers)
A firewall is a hardware and software combination that
sits at the boundary between an organization's network
and the outside world, and protects the network against
unauthorized access or intrusions.
Flat Rate
(Telephone Service)
Flat Rate is a billing method for telephone service that,
for a set price per month, provides a user an unlimited
number of local calls.
FRAD
(Interfaces,
Gateways,
Antennas)
A Frame Relay Assembler/Disassembler (FRAD) is a
communications device that breaks a data stream into
frames for transmission over a Frame Relay network and
recreates a data stream from incoming frames. A Frame
Relay router serves the same purpose but provides
more intelligence in avoiding congestion.
Frame Relay
(Digital Transmission
Services)
Frame relay is a type of Digital Transmission Service.
Frame relay networks in the United States support data
transfer rates at T-1 (1.544 Mbps) and T-3 (45 Mbps)
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 35
Glossary
speeds.
Freight Assurances
(Miscellaneous Fees
and Charges)
Freight assurance fees are fees assessed to the
purchaser for the guarantee of safe delivery to their
premises of goods, i.e., they provide shipping insurance.
Gateway
(Interfaces,
Gateways, Antennas)
A gateway is a network device that acts as an entrance
to another network and often is used to connect two
otherwise incompatible networks.
GSP fees
(Internet Access)
A Global Service Provider (GSP) provides connection
between the Internet service provider’s facilities and the
global Internet network. In some cases, there can be
separate charges for this component of Internet access.
Hard Disk Drives
(Storage Devices)
Hard disk drives are storage devices that consist of
magnetic platters that spin like a record player and
magnetic pickup devices, called heads, that are like the
needle of a record player. All this is sealed in a vacuum
in order to maintain tight tolerances and enhance
service life.
Homework Hotline
Equipment
(Telephone
Components—
Ineligible)
Homework Hotline equipment provides an automated
response or call routing system that provides
information to callers about school assignments.
Homework Hotline
Service
(Other Eligible
Telecommunications
Services)
A Homework Hotline Service is typically provided as a
toll-free telephone number for students to contact the
school regarding questions on homework.
Hub
(Data Distribution)
Hubs are central connection points for some types of
local area networks with interconnecting cabling from
many individual devices, such as computer
workstations, printers, servers, and other hubs.
Inside Wire
Maintenance Plan
(Telephone Service
Components)
An Inside Wire Maintenance Plan is a monthly recurring
charge that provides for the repair, replacement, and
maintenance of customer owned inside-premise wire.
Cost of the service is sometimes included in regular
monthly bills for local and long distance telephone
services.
Integrated Services
Digital Network
(Digital Transmission
Services)
Integrated Services Digital Network (ISDN) is a type of
Digital Transmission Service that uses traditional phone
lines to transmit digital voice and data over telephone
lines. There are two types of service. Basic Rate
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 36
Glossary
Interface (BRI) provides a total bandwidth of 144
kilobits per second. Primary Rate Interface (PRI)
provides a total bandwidth of 1.544 megabits per
second.
Interactive
Television
(Digital Transmission
Services)
Interactive TV (ITV) provides a means for a viewer to
interact with the television set in ways other than
controlling the channel and the volume and handling
videotapes. In an education setting, such as in a school,
ITV provides a means for teachers and students who are
remotely located in different places to conduct a class
and to interact with each other. ITV requires a special
“set-top box” to be added to the existing television set.
Intercom
(Telephone
Components—
Ineligible)
(Ineligible Internal
Connections
Components)
An intercom is an internal communication system,
originally consisting of multiple speaker/microphone
devices connected into an amplifier system. Now most
intercoms are a part of telephone systems, although
separate intercom systems continue to be used in many
schools.
Interconnected Voice
over Internet
Protocol
(Interconnected
VoIP)
(Internet Access)
Interconnected VoIP is defined as a service that (1)
enables real-time, two-way voice communications; (2)
requires a broadband connection from the user’s
location; (3) requires Internet protocol-compatible
customer premises equipment (CPE); and (4) permits
users generally to receive calls that originate on the
public switched telephone network and to terminate
calls to the public switched telephone network.
Interface/Edge
Device
(Interfaces,
Gateways,
Antennas)
An Interface or Edge Device is a physical device that can
pass packets between some types of networks and an
Asynchronous Transfer Mode (ATM) network. The device
may be a router or Ethernet-to-ATM switch that directly
connects to an ATM network.
Internet Access
(Internet Access)
Internet access provides a connection to the Internet,
which is the publicly available worldwide system of
interconnected computer networks that uses agreed-
upon technical standards based on the Internet Protocol
(IP). Internet access provides a connection to a vast
quantity of information and services, such as electronic
mail and the documents and features of the World Wide
Web. Service Providers for Internet access need not be
telecommunications carriers.
Internet Content
(Ineligible Internet
Access Services)
Internet Content refers to all forms of information that
are available on the Internet, such as text, pictures,
sound recordings, animation, and video clips.
Internet2
(Ineligible Internet
Access Services)
Internet2 is a consortium of universities, industry, and
government for development and deployment of
advanced network applications and technologies.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 37
Glossary
Key System (KSU)
(Telephone
Components)
A Key System, also known as Com Key System or a
KSU, is a type of phone system that permits more than
one telephone line, PBX extension, private line, or
intercom line to appear on a single telephone.
KVM Switch
(Servers)
A keyboard-video-mouse (KVM) switch is a switchbox
that is used to control two or more computers from a
single keyboard, monitor, and computer mouse.
Laptop / Notebook
Computer
(Servers—Ineligible)
A laptop or notebook computer is a lightweight portable
computer designed for mobility.
Lightning Arrestor
(Data Protection—
Ineligible)
A lightning arrestor is a device that protects equipment
from lightning strikes and static.
Local Area Network
(Data Distribution)
A Local Area Network (LAN) is a short distance data
communications network used to link together
computers and peripheral devices under some form of
standard control. The LAN is most often connected by
cabling or wireless links within the same building. A LAN
consists of several components, including cabling,
servers, computer workstations, network interface
cards, printers, and data distribution equipment, such as
network switches, hubs, and routers.
Local Measured
Service
(Telephone Service)
Local telephone companies use several methods to bill
for local phone service, such as Flat Rate, Message Rate,
Measured Rate, and Local Measured Service. Local
Measured Service typically allows an unlimited number
of incoming calls. Outgoing calls beyond a certain
threshold result in extra charges.
Local Phone Service
(Telephone Service)
Local phone service is a service provided by a local
exchange carriers (LEC). Phone lines from homes and
businesses terminate at a central office of a LEC, which
in turn connects to other local exchanges and to carriers
for long distance service.
Long Distance
Telephone Service
(Telephone Service)
Long distance telephone service is provided by
interexchange carriers and provides telephone service
outside of a local calling area.
Mast
(Interfaces,
Gateways, Antennas)
A mast is a pole or structure on which an antenna is
placed.
Master Control Unit
(Video Components)
A Master Control Unit (MCU) is a device that controls the
main operating functions of a video system.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 38
Glossary
Media Converter
(Interfaces,
Gateways,
Antennas)
A media converter is a module that converts one type of
media to another type of media for network
compatibility. The actual media can vary, such as fiber,
coax, or twisted pair.
Memory Modules /
Random Access
Memory (RAM)
(Circuit Cards/
Components)
A memory module is the electronic holding place for
instructions and data that a computer's microprocessor
can reach quickly. The module usually holds multiple
Random Access Memory (RAM) chips. Common types
are SIMM, DIMM, RDRAM, SDRAM.
Message Rate
Service
(Telephone Service)
Local telephone companies use several methods to bill
for local wireline service, such as Flat Rate, Message
Rate, Measured Rate, and Local Measured Service.
Message Rate Service provides a certain number of "call
units." Various call lengths and distances can use a
different number of call units. Calls in excess of the
message rate allocation result in additional charges.
Monitor
(Servers)
A monitor is the video display unit (television screen)
that is used to display information from a computer.
Multimedia Kits
(Ineligible Internal
Connections
Components)
Multimedia kits provide a package of hardware and
software that adds multimedia capabilities to a
computer. A multimedia kit may include a CD ROM or
DVD player, a sound card, speakers, and a bundle of CD
ROMs.
Multiplexer
(Data Distribution)
A multiplexer is electronic equipment that allows two or
more signals to pass over one communications circuit.
The circuit may be a telephone line, dedicated line, or
radio signal. It provides an economic approach for
transporting, for example, up to 24 voice-grade lines on
a single circuit.
Multipoint Control
Unit
(Video Components)
A Multipoint Control Unit (MCU) is a bridging or
switching device used for multipoint videoconferencing.
Network Access
Register
(Telephone Service
Components)
Used with Centrex service, the Network Access Register
(NAR) provides access to and from the telephone
company central office. The number of simultaneous
calls to and from the public switched telephone network
is equal to the number of NARs the Centrex customer
subscribes to. NARs also may be used with other eligible
telecommunications services, such as Network Access
Service and Network Access Register Usage Package.
Network Interface
Cards (NICs)
(Circuit Cards /
Components)
Network interface cards (NICs) are electronic devices
that connect workstations, servers, or other devices to a
network. NICs work with the network software and
computer operating system to transmit and receive
messages on the network.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 39
Glossary
Network Interface
Device
(Interfaces,
Gateways,
Antennas)
A Network Interface Device (NID) is a component
installed between a telephone network and the inside
wire of a customer premises. The NID is usually
provided by the telephone company and is the
transition, or demarcation point, between the company's
network and the customer's inside wiring.
Network
Management
(Software—Ineligible)
Network Management is a system of equipment or
software used in monitoring, controlling, and managing
a communications network.
Network Switch
(Data Distribution)
A switch is a mechanical or electronic device that
completes or breaks an electrical path or that selects
the paths for communication. More specifically, network
switches provide capability similar to a network hub but
provide a dedicated bandwidth at each network port,
rather than shared bandwidth among all ports.
OC-1
(Digital Transmission
Services)
OC-1 stands for “optical carrier 1,” which is a Digital
Transmission Service that operates at 51.84 Megabits
per second. Multiples of this bandwidth are also
available, such as OC-3 and OC-12.
Operating System
Software
(Software)
Operating System software enables the basic operations
of a computer system or other electronic device. For
example, it can configure the communication paths
between memory and storage, and provides basic
functions for other software to operate correctly.
Pager
(Ineligible Internal
Connections
Components)
A Pager (also known as a Beeper) is the receiving end of
a paging service and is a small device worn on the belt
or carried in a handbag. Pagers provide text or voice
messages or both.
Paging Services
(Paging)
Paging is a service designed to deliver a message to a
person whose exact location is unknown. The service
employs radio signals that activate a paging receiver
carried by the intended recipient to deliver a text,
numeric, or voice message.
Payphone Telephone
Service
(Ineligible
Telecommunications
Services)
Payphone (or coin) telephone service is provided in a
public or semi-public place and requires the use of
coins, credit card, pre-paid card, or other means of
payment at the time of placing the call.
Per Diem
(Miscellaneous Fees
and Charges)
Per diem is a dollar amount designated to a vendor for
daily expenses such as lodging and food. It may or may
not include travel time.
Performance Bond
(Other Miscellaneous
Ineligible
Components)
A Performance Bond, also known as a Bid Bond, is a
legal obligation, generally obtained by the vendor or
contractor from a third party, that guarantees the terms
of the contract or agreement are met. In the event of
default or failure to meet the terms, the bond would be
used to complete the contracted work.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 40
Glossary
Permanent Virtual
Circuit (PVC)
(Digital Transmission
Services)
Permanent Virtual Circuits (PVCs) are shared
connections between end-points. PVCs play a central
role in Frame Relay networks. They're also supported in
some other types of networks, such as X.25.
Personal
Communications
Services (PCS)
(Telephone Service)
Personal Communications Services (PCS) is a digital
wireless telecommunications service, similar to cellular
service, but operating on different radio frequencies.
Personal Computers/
Workstations
(Servers—Ineligible)
(Ineligible Internal
Connections
Components)
Personal computers, or workstations, are computers
designated or designed as end-user equipment. They
may operate in a stand-alone environment or may be
connected to a host computer as part of a network.
They are differentiated from computers configured as
servers that are designed to route information to and
from end-user equipment.
Personal Digital
Assistant (PDA)
(Ineligible Internal
Connections
Components)
A Personal Digital Assistant (PDA) is a handheld device
that can provide several functions such as calendaring,
telephone, and e-mail. Some PDAs have wireless
networking features.
Phone Calling Cards
(Telephone Service)
Phone Calling Cards generally have the appearance of a
credit card and provide a means to make long distance
calls from any phone. Charges for the call are
subtracted from the calling card balance or are included
in the calling card subscriber’s monthly phone bill.
Phone Modems
(Circuit Cards/
Components)
Phone modems are devices that convert data signals
into suitable form for transmission and receipt over a
telephone line.
PIC Change Charge
(Telephone Service
Components)
The Primary Interexchange Carrier (PIC) is the long
distance company to which traffic from a given location
is automatically routed when dialing 1 in an equal
access area. The selection of the carrier is done by the
local telephone customer and becomes a part of the
telephone company's records for routing long distance
calls made from the customer’s number. When the PIC
is changed from one long distance company to another
at the request of the customer, there is a one-time PIC
Change Charge assessed by the local telephone
company to cover the cost of reprogramming the
telephone company central office switch.
POTS
(Telephone Service)
“POTS” stands for “Plain Old Telephone Service” and
provides local telephone dial-tone service.
Printer
(Ineligible Internal
Connections
Components)
A printer is a device that receives computer information
and prints it on paper.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 41
Glossary
Private Branch
Exchange (PBX)
(Telephone
Components)
A PBX is a centralized telephone switching system
located at a business or organization site. The PBX
provides internal station-to-station dialing and access to
the public switched network.
Processor
Terminator Card
(Circuit Cards/
Components)
A processor terminator card is a device installed in a
multi-processor computer to signal the computer that
only one processor is installed.
Proxy Server
(Data Protection)
(Servers)
A proxy server is a device that sits between "trusted
clients" (e.g., workstations inside an organization) and
"untrusted clients" (e.g., the Internet) and provides
security features and oftentimes address translation. To
the untrusted clients, communication appears to be
taking place with the proxy, even though the commun-
ication is passed to and from the trusted clients.
Public Address (PA)
System
(Telephone
Components—
Ineligible)
(Ineligible Internal
Connections
Components)
A Public Address System allows the user to make
announcements through the use of amplifiers and
speakers.
PVBX
(Video Components)
A Private Video Branch Exchange (PVBX) is a PBX
designed for video information. A PVBX can link
classrooms or other locations together and can
interconnect end-user and other equipment, such as
cameras, monitors, and videocassette recorders.
Racks and Cabinets
(Other Eligible
Internal Connections
Components)
A rack is a metal supporting framework for mounting
cables, equipment, and/or wires. A cabinet is an
enclosure for equipment, terminating cables, connection
devices, and/or wires.
Radio Loop
(Telephone Service)
Radio Loop is provided by a local exchange
telecommunications carrier and is also called Basic
Exchange Telecommunications Radio Service (BETRS).
BETRS is used by local telephone companies to provide
dial tone to subscribers in certain circumstances, such
as when it is either not technically possible or not cost-
effective to provide the service by conventional means.
Relay I/O Module
(Data Protection)
A Relay I/O Module allows protection by an
Uninterruptible Power Supply (UPS) for equipment not
pre-designed for a UPS interface
Remote Access
Components
(Servers)
Remote access components, such as a remote access
router or communications server, allow users to access
network resources by dialing in from an off-site location
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 42
Glossary
in order to connect their local computer with network
devices. Dialing in most typically utilizes standard
telephone lines but, in some cases, can be based on
other technologies.
Residential
Telephone Service
(Telephone Service)
Residential telephone service is designed for homes and
residences, but not commercial establishments.
Reverse Directory
Assistance
(Ineligible
Telecommunications
Services)
Reverse Directory Assistance is a service that can use a
phone number to provide the name and, in some cases,
the address of the owner of that phone number.
Router
(Data Distribution)
Routers are switching devices that can act as an
interface between two networks and connect different
segments, such as departments or floors in a building.
Functionally, routers select the routing path for traffic,
may provide features such as load balancing, and can
provide trouble-shooting diagnostic capabilities.
Satellite Dishes
(Interfaces,
Gateways, Antennas)
Satellite Dishes are antennas capable of receiving signals
from and, in some cases, transmitting signals to
communications satellites.
Satellite Service
(Digital Transmission
Services)
Satellite service provides communication between points
on Earth by using an orbiting satellite as a
communications relay point.
Servers
(Servers)
Servers are computers on a local area network that can
provide access to files, software, printers, or other
features that are shared among multiple users.
Shipping Charges
(Miscellaneous Fees
and Charges)
Shipping Charges are the charges associated with the
delivery of products from their point of origin to the
customer premises.
Software
(Software)
Software refers to the detailed instructions that operate
a computer, distinct from the computer hardware.
Spare Parts
(Ineligible Internal
Connections
Components)
Spare parts are components on hand to replace
hardware that fails.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 43
Glossary
Speakers
(Ineligible Internal
Connections
Components)
Speakers are the components that provide sound from a
computer, phone, intercom, or other device.
Station Message
Detail Recording
(SMDR)
(Telephone
Components—
Ineligible)
Station Message Detail Recording (SMDR) and Call
Detail Recording (CDR) are software/hardware PBX
components that provide the ability to generate reports
on call details. Those details include, but are not limited
to, call duration, PBX station numbers, time and date,
trunk route, dialed number, and cost of call.
Storage Media
(Storage Devices—
Ineligible)
Storage media includes products such as floppy disks
and recordable CD ROM that provide replaceable
storage.
Surge Protector
(Data Protection—
Ineligible)
Surge protectors provide electrical AC power outlets
with circuitry that protects equipment against voltage
spikes and electrical disturbances.
Switchboard /
Attendant Console
(Telephone
Components)
The operation of a PBX or Centrex system may require
the use of a switchboard or attendant console for the
transfer of incoming calls to the appropriate extension
when systems are not equipped with Direct Inward
Dialing. The switchboard or attendant console may
include Direct Station Selection (DSS), which provides
an easy means for transferring calls.
Switched
Multimegabit Data
Service (SMDS)
(Digital Transmission
Services)
Switched Multimegabit Data Service (SMDS) is a type of
Digital Transmission Service offered by telephone
companies that operates at speeds of from 1.544
Megabits per second to 45 Megabits per second or even
more.
System
Improvements and
Upgrades
(Other Eligible
Internal Connections
Components)
A system improvement or upgrade provides enhanced
functionality to an existing product or configuration of
products.
T-1
(Digital Transmission
Services)
T-1, which stands for Trunk Level 1, is a Digital
Transmission Service that operates at 1.544 Megabits
per second. Greater speeds are available from other
Trunk Levels, such as T-2 (6.312 Mbps) or T-3 (44.736
Mbps); slower speeds are known as Fractional T-1.
Tape Backup
(Data Protection)
Tape Backup units provide copies of computer files on
magnetic tape, for protection against a catastrophic
failure. Tape backup technologies include QIC, DAT,
8mm, DLT, AIT, and ADR.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 44
Glossary
Telephones
(Telephone
Components—
Ineligible)
Telephones, also known as telephone sets, telephone
instruments, digital voice terminals, and voice terminals,
are the end-user equipment used to transmit and
receive telephone communications.
Terminal Adapter
(Interfaces,
Gateways,
Antennas)
A Terminal Adapter (TA) is a device that connects a
computer to an external digital communications line,
such as an ISDN line.
Terminal Server
(Servers)
A Terminal Server is a specialized server that connects
multiple terminals into a network. Traditionally, terminal
servers were used to connect multiple “dumb” terminals
into network resources but today are additionally used
to provide increased connectivity and performance for
older computers workstations or to provide remote
access.
Termination Charges
(Other Miscellaneous
Ineligible
Components)
Termination charges are fees assessed for the removal
or discontinuation of a product or service.
Test Equipment
(Ineligible Internal
Connections
Components)
Test Equipment is used to test hardware, software,
cable continuity, telecommunications links, etc.
Transceiver
(Interfaces,
Gateways,
Antennas)
A transceiver is a device that transmits and receives
analog or digital signals. The term is used most
frequently to describe the component in local area
networks (LANs) that actually applies signals onto the
network wire and detects signals passing through the
wire. For many LANs, the transceiver is built into the
network interface card (NIC).
Travel Time
(Miscellaneous Fees
and Charges)
Travel time refers to the time required for service
provider personnel to travel to and/or from locations
necessary to provide eligible services.
Trunk lines
(Digital Transmission
Services)
A trunk line is a communications path between two
switching systems, such as equipment in a telephone
company central office and a Private Branch Exchange
(PBX). Central Office trunks connect a PBX to the central
office switching system at the central office. Tie trunks
connect two PBXs together.
Two-Way Radio
(Ineligible Internal
Connections
Components)
Two-way radios are wireless end-user devices used to
communicate, typically over short distances.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 45
Glossary
Uninterruptible
Power Supply (UPS)
/ Battery Backup
(Data Protection)
An Uninterruptible Power Supply (UPS), also called a
battery backup, is a device that provides backup electric
energy to a piece of equipment in case the event of a
power failure.
UPS Interface
Expander
(Data Protection)
A UPS Interface Expander allows an Uninterruptible
Power Supply (UPS) to provide power management to
multiple devices.
Video Amplifier
(Video Components)
A Video Amplifier is a device that strengthens the level
of a video signal.
Video Channel
Modulator
(Video Components)
A Video Channel Modulator is a distribution box that
takes standard video and audio input from video
cameras, recorders, and other video components and
distributes the signals to end users.
Video Components
(Video Components)
Video components provide the capabilities and
technologies to enable moving images on television
screens or computer monitors.
Video Service
(Digital Transmission
Services)
Video services involve the transmission of visual images.
Virtual Private
Network (VPN)
Components
(Data Protection)
A Virtual Private Network (VPN) uses encryption and/or
tunneling services in order to provide highly secure
communication over the public Internet or in some
cases over point-to-point links.
Voice Compression
Module
(Telephone
Components)
A Voice Compression Module allows voice and fax traffic
to share the same lines as data and LAN traffic.
Voice Interface Card
(Telephone
Components)
Voice Interface Cards (VIC) are usually components of a
router or PBX system that interface with internal
systems and the public switched telephone network.
Examples are FXO Cards, E&M Cards, and FXS Cards.
Voice Mail
Components
(Telephone
Components)
Voice mail components allow users to receive voice
messages left by telephone callers and may have other
features, such as message forwarding.
Voice Mail Service
(Voice Mail Service)
A voice mail service allows users to receive voice
messages left by telephone callers and may have other
features such as message forwarding. A voice mail
service is classified as an information service that is
distinct from a telecommunications service or Internet
access.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 46
Glossary
Voice/Fax Network
Module
(Interfaces,
Gateways,
Antennas)
A Voice/Fax module is an access product that enables
the transmission of multiprotocol data--voice, fax and
LAN--over telecommunications services.
Voice/Video over IP
(VoIP) Components
(Data Distribution)
Voice/video over IP (VoIP) components refer to
equipment that utilizes the TCP/IP suite of protocols to
provide voice and/or video communications.
Web Casting
(Ineligible Internet
Access Services)
Web Casting is a service provided over the Internet that
delivers news or other content via web browser software
or to an E-mail address. A user accesses a Web Casting
site and chooses what news or content he/she wants to
be informed about. Information content is then
periodically delivered by the Web Casting supplier.
Web Hosting
(Web Hosting)
Web Hosting provides a school or library website at an
external location outside of the school’s or library’s
premises. A website is a location (such as
www.schoolname.org) for World Wide Web content
made available to those accessing the site.
Web Server
(Servers)
A web server is a computer server used to provide
information to Internet users and can also be used to
provide web-based software applications and other web-
based functions.
Web Site Creation
Fee
(Ineligible Internet
Access Services)
A web site creation fee is a separate charge for creating
a website.
Wide Area Networks
(WANs)
(Digital Transmission
Services)
A wide area network is a voice, data, and/or video
network that provides connections from within an
eligible school or library to other locations beyond the
school or library.
Wire Managers
(Cabling/
Connectors)
Wire managers are wire restraints to house or arrange
wiring and cabling. They can be aluminum or plastic and
may be rack-mountable.
Wireless Local Area
Network
(Data Distribution)
A Wireless Local Area Network provides the functionality
of a local area network using wireless components
rather than cabling.
Wireless PBX
Adjunct
(Telephone
Components)
A Wireless PBX Adjunct functions in conjunction with a
Private Branch Exchange to enable use of cordless
telephones on an organization’s premises.
Wireless Telephone
Services
(Telephone Service)
Wireless telephone services provide connection to the
public switched telephone network similar to traditional
phone service, but utilize portable electronic devices and
radio frequencies rather than hard-wired handsets.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 47
Glossary
Workstation
(Ineligible Internal
Connections
Components)
See the entry for Personal Computers/Workstations.
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 48
Index
Index
3-Way Calling, 32
800 Service, 3, 28
900 Calls, 4, 5, 28
900/976 Call Blocking, 4
900/976 Charges, 5
911, 4, 28
Access Point, 11, 28
ACD, 29
Activation, 21
Administration, 21, 24
Alarm, 4, 28
Alarm Systems, 4
Ancillary Use, 24
Answering Machines, 17, 22
Antennas, 12, 28, 29, 31, 32, 34, 35,
36, 37, 38, 39, 42, 44, 46
Anti-Virus, 16, 28
Application Assistance, 22
Application Software, 16, 28
Archival Information, 17
Asbestos Removal, 15, 28
Asynchronous Transfer Mode, 3, 29,
36
ATM, 3, 29, 36
Attendant Console, 14
Automatic Call Distribution System,
17, 29
Automatic Route Selection, 14, 29
Basic Conduit, 6, 7, 8
Basic Maintenance, 19
Basic Maintenance of Internal
Connections, 26
Battery Backup, 11, 45
Beeper, 39
Blueprints, 33
BRI, 3, 35
Bridge, 12, 29
Broadband over Power Lines, 3, 7, 29
Broadcast Equipment, 29
Broadcast Television, 15, 22, 29
Burglar Alarm, 28
Cabinet, 15, 41
Cable, 10, 19, 31
Cable Equipment, 29
Cable Modem, 7, 12, 29
Cable Services, 16
Cable Television, 12, 15, 17, 22, 29
Cabling, 10, 29, 31, 34, 46
Caching, 8, 17, 30
Caching Service, 8
Call Accounting System, 17, 30
Call Blocking, 28
Call Detail Recording, 30, 43
Call Forwarding, 30, 32
Call Sequencer, 17, 30
Call Transfer, 30
Call Waiting, 32
Calling Cards, 40
Cameras, 17, 41, 45
Cartridge Magnetic Tape, 17, 30
CD, 14, 15, 17, 30, 38, 43
CD or DVD Players, 17
CD ROM, 14, 15, 17, 38, 43
CDR, 30, 43
Cellular Service, 2, 3, 30, 40
Centrex, 3, 14, 29, 30, 38, 43
Change Fees, 21, 30
Children’s Internet Protection Act, 2
Circuit, 10, 31, 38, 40, 41
Circuit Cards, 10, 31
Client Access Licenses, 13, 19, 31
Coax, 10, 38
CODEC, 15, 31
Coincident with Installation, 21, 22
Collaboration Tools, 6
Compact Disc, 30
Components, 5, 6, 7, 8, 10, 11, 12,
13, 14, 15, 16, 17, 19, 21, 22, 24,
30, 31, 37, 41, 42, 43, 45, 46
Computer Workstations, 17
Conduit and Raceway, 10, 31
Conferencing Services, 4, 31
Configuration, 7, 13, 19, 21, 33
Connectors, 10, 29, 31, 34, 46
Construction Costs, 22
Consulting Services, 22
Consumables, 10, 17, 31
Content, 2, 5, 6, 7, 8, 13, 15, 17, 28,
34, 36, 46
Content Filtering, 13
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 49
Index
Contingency Fee, 21, 31
Contractor Duty Station, 19
Contractor Personnel, 22
Copper, 10, 31
Copper-to-Fiber Converter, 12, 31
Cost Allocation, 6, 7, 10, 13, 24
Cost-Effective, 7, 13, 19, 21, 29, 41
Couplers, 10, 31
Creation Configuration, 5
Creation Maintenance, 5
Creation of Video Content, 17
CSU, 12, 31
Custom Calling Services, 4, 32
Dark Fiber, 5, 8, 32
Data Distribution, 11, 28, 35, 37, 38,
39, 42, 46
Data Distribution Equipment, 37
Data Protection, 11, 32, 34, 37, 41,
43, 45
Design, 21, 22
DHCP (Dynamic Host Configuration
Protocol), 13, 33
Diagnostic Services, 19
Diagrams, 33
DID, 4, 32
Digital Subscriber Line, 7, 32
Digital Transmission Services, 2
Digital Video Disc, 30
Direct Broadcast Satellite, 5, 32
Direct Inward Dialing, 4, 32, 43
Direct Station Selection, 43
Directory Advertising, 5, 32
Directory Assistance Charges, 4, 32
Directory Listings, 5, 32
Disaster Recovery, 16, 32
Distance Learning, 3, 33
Distinctive Ring, 32
DNS (Domain Name Server), 13
Documentation, 15, 33
Domain Name, 7, 13, 33
Domain Name Registration, 7
DS-1, 3, 33
DS-2, 3, 33
DS-3, 3, 33
DSL, 7, 32
DSU, 12, 31
Duplicative Services, 22, 33
DVD, 14, 17, 30, 38
E911, 4, 14, 28, 33
Electrical Power, 33
Electrical System Upgrades, 15, 33
Eligible Users and Locations, 25
E-Mail, 6, 13, 14, 16, 17, 33, 34, 40,
46
E-Mail Services, 6, 34
Encyclopedias, 15
End-User Equipment, 40
End-User Products, 22
End-User Training, 22
Engineering, 21
Environmental Monitoring, 16, 34
Extended Warranties, 21
Faceplate Cover, 34
Faceplates, 10
Fax Machines, 4, 17, 34, 45, 46
Fiber Coax, 10, 38
Fiber Optics, 3, 29, 32, 34
File Servers, 24
Filtering Service, 8, 34
Finance Charges, 5, 8, 17, 22
Fire Alarm, 28
Firewall, 7, 11, 13, 34
Flat Rate, 4, 34, 37, 38
Floppy Disk Drive, 14
Floppy Disks, 17, 43
Fractional T-1, 3, 43
FRAD, 12, 34
Frame Relay, 3, 34, 40
Freight Assurance Fees, 21
Gateways, 12, 35
Global Service Provider, 35
Glossary, 1, 28
GSP, 35
GSP fees, 35
GSP Fees, 7
Hard Disk Drive, 35
Homework Hotline Equipment, 35
Homework Hotline Service, 4, 17, 35
Hubs, 11, 35
Incidental Charges, 22
Ineligible Components, 15, 22
Ineligible Features, 25
Ineligible Services, 5, 8
Infrastructure, 26
Initial Configuration, 21, 22
Initial Planning, 22
Inside Wire Maintenance Plan, 4, 35
Installation, 3, 4, 8, 10, 15, 21, 22
Installation Tools, 16
Instruction, 21, 22, 33
Instructional Television Fixed Service,
22
Integral Component, 2, 6, 13, 14, 15,
17, 21
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 50
Index
Integrated Services Digital Network, 3,
35
Interactive Television, 3, 36
Intercom, 15, 17, 36, 37, 43
Interconnected VoIP, 21, 36
Interest, 22
Interface/Edge Device, 12, 36
Interfaces, 12, 28, 29, 31, 34, 35, 36,
37, 38, 39, 42, 44, 46
Internal Connections, 1, 5, 10, 11, 12,
15, 17, 19, 21, 22, 26
Internet, 1, 2, 6, 7, 8, 11, 12, 13, 21,
26, 29, 30, 32, 33, 34, 35, 36, 41,
45, 46
Internet Access, 1, 2, 6, 7, 8, 11, 12,
21, 22, 26, 29, 32, 33, 34, 35, 36,
45
Internet Content, 36
Internet2, 2, 5, 8, 36
ISDN, 3, 35, 44, 46
ITFS, 22
ITV, 36
Jacks, 10
Key System, 14, 37
Keyboard, 13, 37
KVM Switch, 13, 37
Labor, 22
LAN, 28, 37, 45, 46
LAN Components, 26
Laptop Computer, 16, 37
Late Payment Fees, 22
Lease fees, 21
Lightning Arrestors, 16, 37
Local Area Networks, 11, 35, 37, 42,
44, 46
Local Measured Service, 4, 37
Local Network, 31
Local Phone Service, 2, 3, 37
Long Distance, 2, 3, 35, 37, 40
Maintenance, 1, 4, 5, 8, 19, 26, 35
Master Control Unit, 15, 37
Masts, 12, 37
MCU, 37, 38
Media Converter, 12, 38
Memory, 10, 15, 38
Message Rate Service, 4
Microphones, 17
Miscellaneous Components, 12, 31
Miscellaneous Fees and Charges, 21
Miscellaneous Services, 1, 4, 5, 8, 15,
17, 21
Modem, 4, 29
Modulating Electronics, 32
Module, 13, 38, 46
Monitor, 13, 37, 38
Monitoring, 4, 5, 19, 29
Multimedia, 15, 38
Multimedia Kits, 15
Multiplexer, 11, 38
Multipoint Control Unit, 15, 38
Network Access Register, 4
Network Architecture, 22
Network Interface Cards, 10, 38, 44
Network Interface Device, 12, 39
Network Management, 19, 22, 39
Network Switch, 11, 39
NIC, 10, 38, 44
Notebook Computer, 16, 37
Numeric Message, 39
OC-1, 3, 39
OC-12, 3, 39
OC-3, 3, 39
OC-n, 3
Off-Site Location, 19, 41
On-Site Technical Support, 19
On-Site Training, 21
Operating System, 13, 14, 16, 38
Operating System Software, 39
Optic Cable, 32
Other Eligible Telecom Services, 4
Pagers, 17, 39
Paging Service, 3, 39
Panels, 10
Payphone, 5, 39
PBX, 10, 14, 29, 30, 31, 33, 37, 41,
43, 44, 45, 46
PCS, 3, 40
PDA, 17, 40
Per Diem, 21
Performance Bond, 22
Permanent Virtual Circuits, 3, 40
Personal Communications Services, 3,
40
Personal computers, 40
Personal Digital Assistants, 17
Phone Calling Cards, 4
Phone Modems, 10, 40
PIC, 4, 40
PIC Change Charge, 4
Plain Old Telephone Service, 3
Point-to-Point, 8
POTS, 3, 28, 40
Power Strips, 16
PRI, 3, 35
Primary Interexchange Carrier, 40
Printers, 17, 40
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 51
Index
Private Branch Exchange, 14, 32, 41,
44, 46
Processor Terminator Card, 10, 41
Processors, 10
Program Advice, 22
Programming, 15, 22, 28
Project Management, 21
Proxy Server, 11, 13, 41
PSAP, 28
Public Address System, 15, 17, 41
Public Safety Answering Point, 28
PVBX, 15, 41
PVC, 3, 40
Rack, 15, 41, 46
Rack Computer Room, 34
Radio, 12, 16, 28, 29, 30, 38, 39, 40
Radio Loop, 3, 41
Recorders, 17
Redundant, 16
Relay I/O Module, 11, 41
Remote, 10
Remote Access, 13, 41, 44
Remote Access Components, 13, 41
Remote Access Router, 41
Repair and Upkeep, 19
Residential Telephone Service, 5, 42
Reverse Directory Assistance, 5, 42
Routers, 10, 11, 31, 34, 36, 41, 42, 45
Satellite, 3, 5, 12, 22, 29, 32, 42
Satellite Dishes, 12
Satellite Television, 22
Scheduling Service, 5
Security Features, 41
Security Hazards, 11
Servers, 10, 13, 14, 15, 16, 28, 30,
33, 34, 35, 37, 38, 40, 41, 42, 44,
46
Service Contracts, 21
Shipping Charges, 21
SMDR, 30, 43
SMDS, 3, 43
Software, 7, 13, 16, 17, 19, 22, 28,
30, 31, 34, 38, 39, 42, 43, 44, 46
Software Applications, 7, 13, 46
Spare Parts, 15, 42
Speakers, 16, 38, 41, 43
Specialized Services, 8
Speed Calling, 32
Standby, 16
Station Message Detail Recording, 30,
43
Storage, 5, 13, 14, 16, 17, 30, 35, 39,
43
Storage Media, 43
Surcharges, 21
Surge Protectors, 15, 16, 43
Switch, 13
Switchboard, 14
Switchboard or Attendant Console, 43
Switched Multimegabit Data Service,
3, 43
System Improvements, 15, 43
System Upgrade, 43
T-1, 3, 7, 34, 43
T-2, 3, 43
T-3, 3, 34, 43
Tape Backup, 11, 43
Taxes, 21
Technical Support, 4, 8, 19
Technology Plans, 22
Telecommunications, 2, 3, 4, 5, 6, 8,
11, 12, 26, 28, 36, 38, 40, 41, 44,
45
Telecommunications Services, 1, 2, 4,
5, 21, 22, 26
Telephone, 3, 4, 7, 14, 28, 29, 30, 32,
33, 34, 35, 36, 37, 38, 39, 40, 41,
42, 43, 44, 45, 46
Telephone Components, 4, 14
Telephone Features, 4
Telephone Service, 3, 4, 5, 14, 28, 30,
32, 34, 37, 38, 39, 40, 41, 42, 46
Telephone Sets, 17, 44
Television, 12, 15, 16, 17, 22, 28, 29,
32, 36, 38, 45
Terminal Adapter, 12, 44
Terminal Server, 13, 44
Termination Charges, 5, 8, 17, 22
Test Equipment, 22, 44
Text Messages, 34, 39
Text Paging, 39
Toll Charges, 28
Toll-Free, 4, 28, 35
Tools, 22
Towers, 12
Training, 8, 21, 22
Transceiver, 12, 44
Travel Time, 21
Trunk Lines, 3, 44
Trunk Route, 43
Twisted Pair, 10, 38
Two-in-Five Rule, 10, 19, 26
Two-Way Radios, 17, 44
TX-to-FX, 12, 31
Uninterruptible Power Supply, 11, 45
Universal Service Fees, 21
Schools and Libraries’ Eligible Services List for Funding Year 2009 – Page 52
Index
Upgrade, 33
UPS, 11, 41, 45
Video, 3, 4, 5, 8, 10, 13, 15, 17, 29,
30, 31, 33, 36, 37, 38, 41, 45, 46
Video Amplifier, 15, 45
Video Channel Modulator, 15, 45
Video Components, 15, 29, 31, 37, 38,
41, 45
Video Encoder, 31
Video Services, 3, 45
Videocassette Recorders, 17, 41, 45
Virtual Private Network, 8, 11, 45
Voice Compression Module, 14, 45
Voice Interface Card, 14, 45
Voice Mail, 4, 13, 14, 17, 22, 45
Voice Mail Components, 14, 45
Voice Message, 39
Voice/Fax Network Module, 12, 46
Voice/Video over IP, 11, 46
VPN, 11, 45
WAN, 26, 46
WAN Components, 26
Warranty, 21
Web Casting, 8, 46
Web Hosting, 7, 33, 46
Web Server, 13, 46
Web Site Creation Fee, 46
Wide Area Network, 7, 26, 31, 46
Wide Area Network Infrastructure, 26
Wide Area Networks, 26
Wire, 19, 35, 46
Wire Managers, 10
Wireless, 3, 7, 11, 14, 25, 28, 30, 37,
40, 44, 46
Workstation, 40, 47
Workstations, 12, 15, 16, 17, 35, 37,
40, 41, 44
Yellow Pages, 32